Remote work is a new model of the organizational and institutional development of the civil service in Ukraine
DOI:
https://doi.org/10.34132/pard2021.11.01Keywords:
remote work, civil service, civil servants, organization of remote work, COVID-19, personnel managementAbstract
The results of a study of the practice of organizing remote work in the civil service of Ukraine during the quarantine caused by COVID-19 are revealed. The description of ways and features of the organization of remote work is carried out. The differences in the ways of organizing remote work in government agencies of different levels of jurisdiction are highlighted. A detailed and systematic analysis of the causes and factors that may have a direct and indirect impact on the process of transition to remote work format. The role of various factors which in the general analysis give the chance to come to a conclusion that these factors are system-dependent from each other, and in separate cases complement each other is shown. A study was conducted by civil servants to assess the level of their efficiency, quality and executive discipline since the transition to remote work. A comparison of relationships with the features of remote work by job category, age, experience and gender. Problems that need to be solved within the framework of remote operation implementation have been identified. Five main trends in the organization of remote work are identified: stimulation of learning and self-development; promotion of IT tools in the civil service; awareness of the importance of communication and interaction; development of tools for intangible team incentives; adaptability of workers to new working conditions, moderate resistance to change.
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