DIGITALIZATION: A TOOL FOR MODERNIZATION OF PUBLIC ADMINISTRATION IN UKRAINE
DOI:
https://doi.org/10.34132/pard2024.26.03Keywords:
European Union, European integration, public administration, mobile communications, digitalization, digital technologies.Abstract
The article conducts a theoretical and methodological analysis of digitalization as a crucial factor in the development of a digital society and democratic governance in Ukraine. Digitalization is characterized as a tool for modernizing and introducing a new model of public administration based on cooperation with the population, protection of public interests, advocacy for citizens' interests, and public-private partnerships with commercial business structures.
It is determined that the digitalization of public administration can be understood as a concept for developing public administration through the automation of decision-making processes and the provision of e-services; as a process of transitioning to digital public administration through the use of digital technologies; and as a tool for transforming the system of public administration at all levels of government-state, regional, and municipal – with the aim of strengthening communication between authorities and the public.
It is noted that digitalization has changed the approach to public administration, directing it towards the provision of e-services and the exchange of benefits through the adoption of modern digital technologies. It is substantiated that the digitalization of public administration is a complex technological process: the creation of entirely new developments based on the introduction of IT solutions, digital platforms, and innovations contributes to increasing the productivity of managerial labor, enhancing communication between government entities, business structures, and the population.
It is emphasized that the digitalization of public administration has made it possible to combine efforts in achieving the global goal of sustainable development of the state. Sustainable development is a voluntary initiative of individuals, the state, and the world as a whole, while increasing the openness of public administration allows all stakeholders to access necessary information, thereby reducing the possibility of falsification.
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